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FAQ

Below are some of are common questions

You can raise a return request through our website 🌐 → Start a Return → Enter your Order ID + Email/Phone → Submit ✅. Our team will review and arrange pick-up.

Returns are accepted within 48 hours of delivery for wrong items, damaged products, or size issues.

We do not provide refunds. Instead, a Gift Card (store credit) will be issued once your returned product passes our inspection on our warehouse.

Yes, a flat ₹150 return pick-up fee will be deducted at the time of issuing your gift card.

We do not offer exchanges. You may return the product (if eligible) and place a fresh order using the gift card.

A full, unedited unboxing video is mandatory for any missing, damaged, or incorrect item claim.

Shipping is free for orders above ₹7499.
For orders below ₹7499, a flat ₹100 shipping fee applies.

No, we do not accept returns or offer refunds for sale items under any circumstances.

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